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Course Overview
Schedule of Classes
Course Curriculum
3 Subjects
The Secrets of Conflict Management*
0 Exercises • 13 Learning Materials
Introduction
Conflict Management
MODULE 1- Understanding Conflict
Unit 1 - Types of Conflict
Unit 2- The Five Main Causes of Conflict
Unit 3- Conflict Stages
MODULE- 2 Level of conflict
Unit 1 - Conflict With Self
Unit 2- Process Of Conflict (Pondy’s Model)
Unit 3- Thomas kilmann Model
MODULE- 3 Conflict Resolution
Unit 1- Conflict Resolution Model
Unit 2- Principles of Conflict Resolution
MODULE- 4 Difficult Conversations
Unit 1 - Stage 1: Preparing for the conversation
Unit 2- Apply the resolution framework for difficult conversations (Stage 2)
Unit 3- Build a culture of early conflict resolution
MODULE- 5 Types of Conflict Resolution Skills
Unit 1- Conflict Resolution Skills
Influential Leadership through Emotional Intelligence
0 Exercises • 2 Learning Materials
Unit - 1 Emotional intelligence: Inside-Out
Unit - 1 Emotional intelligence: Inside-Out
Unit-2: Emotional Intelligence for Leadership
Unit-2: Emotional Intelligence for Leadership
Managing Cultural Diversity at Workplace
0 Exercises • 2 Learning Materials
Unit-1 : Managing Cultural Diversity at Workplace: Inside-Out
Unit-1 : Managing Cultural Diversity at Workplace: Inside-Out
Unit-2 : Techniques and Strategies for Effective Management of Cultural DIfference at Workplace.
Unit-2 : Techniques and Strategies for Effective Management of Cultural DIfference at Workplace.
Course Instructor
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DT Evolve
191 Courses • 231 Students
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